Return & Exchange

Pre-Order Refunds

If you have placed a pre-order and would like to cancel, there are no issues with us. We simply ask that your orders are cancelled prior to entering the month of expected delivery. For example, if you have pre-purchased a Tarube to be delivered in April, you can cancel through March. However, once your order has shipped, we will not accept any cancellations.



If there is an issue with the product once you receive it, please get in touch! We will do our best to make it right. Our limited warranty has you covered but the product would not be refundable.

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